AUTHADA was founded in 2015 to create innovative digital solutions for legally compliant identification in real time – both remotely and at the point of sale. Customers can be identified quickly and securely in accordance with GWG regulations. The AUTHADA app uses the smartphone’s NFC interface to read the data stored on the ID card and transmit it via an encrypted channel. Neosfer initially acquired a stake in the company in 2018.

The cooperation between AUTHADA and Commerzbank enables legally compliant identification in real time, both in branches with AUTHADA Onsite and online at comdirect with AUTHADA Ident. The use of eID technology has reduced process costs per legitimation and increased customer conversion through optimized legitimation channels. Starting with the implementation of the AUTHADA solution at branch level, the cooperation has included the use of the onsite solution in 60+ branches since June 2021. Currently, around 250 customers are legitimized daily in these branches with AUTHADA, which enables fast and secure identification of customers on site.

Comdirect has been a user of the AUTHADA Ident solution for years and offers customers the opportunity to identify themselves quickly and securely with AUTHADA technology. This long-standing collaboration demonstrates the Commerzbank Group’s trust in the start-up’s innovative solutions. The partnership between AUTHADA and Commerzbank is an example of the successful integration of innovative technologies into traditional banking processes to improve customer service while meeting high security requirements.