As can be observed from the strong development and innovative power of the FinTech industry over the last couple of years, banking, and tech are continuing to merge. As a matter of fact, you will see this development in our analysis of the year 2022, and some banking innovations might as well be placed into our tech recap.
Banks offering embedded solutions
Embedded finance has been a growing trend over the past year and is well-positioned to grow even further as numerous banks look to become service providers to non-bank and non-financial institutions. For these institutions, if they are looking to deliver a customer experience or service proposition involving financial services as a component of a larger offering, embedded solutions offered by banks might be beneficial. This integration means a real embedding of such services in the product range of a company, often integrated in the processes between selection, ordering, purchase and payment.
Examples of embedded finance are the following: The loan to buy furniture is available directly from the furniture retailer, the insurance for the new car is taken out directly with the car dealer, similar to the purchase of a cell phone. In most cases, a bank or a financial services provider with a banking license is behind these financial services integrated on external platforms. Exactly this development was one major banking tech trend in 2022.
Buy now pay later
Buy now, pay later, or BNPL for short, is more than a trend – it can also be an important service. BNPL short-term financing that allows consumers to make purchases and pay for them at a future date, often interest-free. Multiple companies are offering BNPL services, including Klarna and Affirm, that offer buy now, pay later financing on purchases made from participating merchants. PayPal has introduced its point of sale installment loan program as well. But there are also new companies entering the BNPL market. Companies like Mondu, Hokodo and Billie have discovered a new customer group: companies. This approach has drawn a lot of attention from VCs as well, there are expectations of the BNPL B2B market hitting $200 billion in the upcoming years.
Besides new companies, the first banks are introducing their own BNPL services. Chase and American Express have also set up similar financing arrangements. One major cooperation between a FinTech and a classical financial institution is Visa and Credi2. Credi2 and Visa are developing a flexible product as part of the Visa Fintech Partner Connect program that will enable BNPL simply via Visa card in Central European markets in the future .
Even in times of volatility in bearish markets, the BNPL business model seems promising. The global market is expected to grow from $71.20 billion in 2021 to $103.60 billion in 2022 at an annual growth rate (CAGR) of 45.5%. The growth is not expected to slow down in the next years, with CAGR of 45.7% until 2026, when the market is expected to hit a value of $467.34 billion. The high-growth rates are driven by the adoption of online payment methods by an ever-growing audience. Technological leadership is a core interest of many digital leaders, so incorporating BNPL services into the payment process of major online retailers if giving the whole market an additional push. As BNPL is a market with a lot of potential and dynamic, we have committed a whole podcast to that topic, so listen closely!
Discovering Gen Z
Gen Z is entering the market more and more visibly, but how can they be reached? Is the financial industry even trying enough or in the right ways? Not only our podcast tried to answer these questions in more detail, but banks around the world did as well.
Today, people consult themselves more and gather the information themselves. TikTok and other social media channels with fast-paced content and various influencers seem to have a big effect if banks want to leverage their position for this new target group. But also interactive banking apps, control for parents of really young banking clients and more communication on an eye-to-eye level seem to make the difference here.
A great case study for this development is a company called Ruuky. Its communication strategy focuses exclusively on the target group of 14- to 24-year-olds. The banking app, a great example of what “Vertical Banking” is all about, is significantly more interactive and allows tracking of spending in real time. Parents can track their children’s payments via a web-based dashboard, configure the debit card and block it if necessary. At the same time, it is possible for young people to better understand their spending habits via automatic and intelligent classification and become more aware of them through an educational content approach. This development can be of real interest for other more classical and bigger banks trying to discover this new and younger target group. Our podcast episode 52 covers exactly this topic of how these examples of vertical banking with a focus on Gen Z can help families to improve their financial literacy.
The rollercoaster of crypto and digital assets in 2022
Remember 12 months ago when bitcoin was trading at a peak of $68,000, when we thought that the trading of Non-fungible token (NFTs) was a major mainstream trend? When Coinbase was trading at a record and the NBA’s Miami Heat was just into its first full season in the newly renamed FTX Arena?
But what exactly happened to bitcoin, Ethereum and other cryptocurrencies? The idea was that these cryptocurrencies can act as a hedge against inflation. Sounded good in theory, but then reality hit in 2022. When inflation rose, tight now near a 40-year-high, bitcoin has proven to be another speculative asset that bubbles up when the evangelists are behind it and plunges when enthusiasm melts and investors get scared. Additionally, to being a speculative asset, as we highlighted in one of our blog articles, decentralized assets are still traded on centralized exchanges. This is in direct contrast to the key idea of cryptocurrencies or Web 3.0 – the exclusion of intermediaries or third-parties. Result of this situation: bitcoin, at the moment of us writing this article, trades below $16,000. And you for sure also hear about the drama surrounding FTX! In the blink of an eye, FTX sank from a $32 billion valuation all the way to bankruptcy as liquidity dried up, customers demanded withdrawals and rival exchange Binance excited their nonbinding agreement to buy the exchange. A really extensive wrap-up of the crypto year 2022 can be found here. With all the negative trends in the crypto scene, the innovative power of the pure technology of blockchain and Web 3.0 is still unchallenged and can offer great economic benefits in the future!
Who would have thought that after trading NFTs in 2021 hit $17.6 billion, reflecting an eye-watering 21,000% surge from 2020s total of $82 million, the whole market would hit a massive dip at the end of 2022. In September 2022, daily NFT trading volume on OpenSea was down nearly 99% from its May 1 peak of $405.75 million, with a daily volume of around $10.29 million. Yaroslav Shakula, CEO of Yard Hub, had the following to say about the dip: “NFTs have surely been affected by the bear market but, in numerous instances, less severely than classic crypto and altcoins. What will happen next depends on the global political and macroeconomic situation. All tech stocks and risky assets are now tanking against the U.S. dollar, so in a short- and mid-term period, one might expect fluctuations in NFT prices as well.” There are still numerous people with bullish outlooks on the NFT market, citing strong economic potential of NFTs for classical business and the common consumer.